Privacy Policy

1. Data we collect

Account. When you sign in with Google: your name, email address, profile photo and a user ID. When you sign in with email: your email address, a user ID, and your password, which is stored only as a secure hash by Firebase Authentication. When you continue as a guest: an anonymous user ID, kept until you link an email or Google account or delete the account.

Profile and pet. Your display name, avatar, your pet’s name and fur color, its outfits, level and XP, your coins, the Pet World you picked and your Premium world trials.

Tasks and progress. Your tasks (titles, schedules, goals, difficulty, reminders), completions and progress logs, streaks, streak shields, statistics and app settings such as notification preferences.

Paw AI and Add with AI. The messages you write, the replies, task suggestions you add, and usage counts against your plan’s limits.

Subscription and payments. Your plan, its status, trial and renewal dates, and purchase tokens or transaction IDs. Card and payment details are handled by Google Play or Paddle; we never see them.

Health Connect (Android, optional, Premium). If you link a task to Health Connect, the daily totals that task needs. See section 4.

Technical data.

• Device model, operating system, app version, language and time zone.
• A Firebase Cloud Messaging token, used to send reminders and keep your devices in sync.
• Crash and error reports (Firebase Crashlytics), linked to your user ID.
• Product analytics (Amplitude): which features you use (for example “task completed” or “paywall viewed”), session start and end, your user ID, device and app details, and an approximate location (country and city) derived from your IP address. Analytics never include task titles, messages or health data, and we do not collect the advertising ID.

Website. Cloudflare Web Analytics counts page views without cookies and without identifying you.

Home-screen widgets show data that is already on your device; they do not send anything.

2. How we use it

• To provide Pawductive: store your tasks, pet and progress, sync them across your devices, send the reminders you set, and show your statistics.
• To run Paw AI and Add with AI: generate replies and task suggestions, and count usage against your plan.
• To manage subscriptions: check your plan, unlock Premium features and handle renewals and refunds.
• To verify Health Connect tasks, if you link them (section 4).
• To understand how the app is used and fix bugs (analytics and crash reports).
• To keep the service secure and prevent abuse.
• To contact you about your account or subscription.

We do not sell your data and we do not use it for advertising.

3. Who we share it with

We share data only with providers that process it on our behalf to run Pawductive:

We may also disclose data if the law requires it, or to protect the rights, safety and security of our users and the service.

4. Health Connect

Pawductive can connect to Health Connect on Android so that goals such as steps, sleep or water are tracked automatically. This is optional, part of Premium, and only happens for the tasks you link and the data types you allow.

What we read. Depending on your tasks: steps, distance, floors climbed, exercise sessions, active and total calories burned, hydration, nutrition, sleep and mindfulness sessions. We only ask for the data types your tasks need, and only when you turn on such a task.

How we use it. To show your progress on those tasks, mark a goal as reached and award XP and coins. Nothing else.

What we store. Pawductive reads Health Connect on your device and keeps only the daily total of the metric a task uses (for example, 6,432 steps on November 6). That total is saved to your account so your progress, streaks and statistics stay in sync across your devices. Individual Health Connect records, such as each walk or each sleep stage, are never uploaded.

Sharing. We do not sell health data, use it for advertising or share it with data brokers, and we do not use it for credit, insurance, lending or employment decisions. It is stored by our infrastructure provider (Google Firebase). If you ask Paw AI about your tasks, the progress it needs to answer, including daily totals from Health Connect, is sent to our AI providers only to generate that reply (section 5). Paw AI tells you this the first time you open it.

Control. You can remove access at any time in Health Connect (Android Settings → Health Connect, or the Health Connect app). Pawductive then stops reading new data. Daily totals already saved stay in your task history and statistics until you delete your account, which deletes them all.

Limited Use. Pawductive’s use of information received from Health Connect adheres to the Health Connect Permissions policy, including its Limited Use requirements.

5. Paw AI and Add with AI

When you chat with Paw AI or create tasks with AI, the text you write and the task details the assistant needs to answer (task names, schedules, reminders, streaks and progress, including daily totals from Health Connect for linked tasks) are sent through OpenRouter to the AI model provider it selects, only to generate a reply. During onboarding, Add with AI can be used before you create an account; that text is processed the same way and is not linked to an account.

OpenRouter and the model providers process this data on our behalf to provide these features. We store your Paw AI messages and replies in your account until you delete them or your account. If you prefer not to send this data, don’t use Paw AI or Add with AI; the rest of Pawductive works without them. Replies are generated by AI and can be wrong, so check anything important.

6. Where your data is stored

Our providers may process data in the United States and other countries. Where data leaves your country, we rely on safeguards such as the EU Standard Contractual Clauses.

7. How long we keep it

• Account, pet, tasks, progress (including Health Connect totals) and Paw AI history: while your account exists.
• Crash reports: up to 90 days. Analytics events: up to 12 months.
• Payment records: kept by Google Play or Paddle as tax law requires.
• Backups: overwritten within 30 days.

8. Deleting your account and data

• In the app: Settings → Delete Account. Your account and its data are deleted from our servers right away.
• Without the app: email support@pawductive.app from the address on your account (for a guest account, include the user ID shown in Settings) with the subject “Delete my account”. We confirm and complete the deletion within 30 days.

Deletion removes your profile, pet, tasks, progress (including Health Connect totals), streaks and Paw AI history. We keep only what we must: payment records held by Google Play or Paddle. Analytics events and crash reports linked to your user ID are deleted on the schedule in section 7. Deleting your account does not cancel a Google Play subscription; cancel it in Google Play.

9. Your rights

Depending on where you live, you can ask to access, correct, export or delete your data, object to or restrict some processing, and withdraw consent at any time (for example by removing Health Connect access). Email support@pawductive.app; we answer within 30 days. You can also complain to your local data protection authority.

10. Children

Pawductive is not directed at children under 13, and we do not knowingly collect their data. If we learn that a child under 13 has given us data, we delete it. Contact us if you believe this has happened.

11. Security

Data is encrypted in transit (TLS) and at rest by Google Firebase. Each account’s data can only be read or written by that signed-in account. Access to production systems is limited to the operator, and our providers maintain industry security standards. No system is perfectly secure; if a breach affects your data, we will notify you as the law requires.

12. Changes

We may update this policy. We will change the date above and, for significant changes, tell you in the app or by email before they take effect.

13. Contact

Pawductive, operated by Nguyen Tuan Anh. Email: support@pawductive.app.